MFast Inc. – PRIVACY POLICY
1. DEFINITION
As used herein, the following terms are defined as follows:
1.1 “The Company”, “MFast Inc. ”, “We” and “Us”, a company incorporated under the
laws of the Republic of the Philippines, and is the entity that operates the website
https://digipaysolution.com and application MFast (hereinafter and henceforth
referred to as “Company” which is a platform dedicated to sales agent networking
to aid in presenting and marketing financial products such as personal loans, credit
card, bank / new accounts and the provision of related services.
1.2 “App” means MFast application, a mobile application developed and owned by the
Company.
1.3 “Personal loan” refers to a quantitative monetary and financial representation of
obligation (used as a medium of exchange and/or store of monetary value for a
percentage).
1.4 “User” refers to all living and real persons who log into this App. For the
simplification of content or wordings in this Policy, Users shall be referred to as
“sales agents” or any other applicable forms.
1.5 “User Account” means a user-accessible account offered via the Company’s
services, including without limitation, the hosted login portal where services and
digital provisions are accessed.
1.6 “Personal Information” or “Personal Data” means all relevant and pertinent
information relating to User as an identified or identifiable living and real person,
including but not limited to legal name, government-issued identification number,
location information, or an online identifier or to one or more relevant factors
regarding physical, economic, cultural or social identity of Users as a living and
real person.
2. GENERAL TERMS
2.1. This Privacy Policy is hereby adopted in compliance with Republic Act No. 10173
or the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and
other relevant policies, including issuances of the National Privacy Commission. MFast
Inc. respects and values User’s data privacy rights, and ensures that all personal data
collected from Users, are processed in adherence to the general principles of
transparency, legitimate purpose and proportionality.
2.2. We respect the Rights of our Users or we call as Data Subjects. We observe their
right for full and transparent disclosure based on use of their personal data, right to
access their personal data, right to rectify their data, right to erase their data, right to
restrict processing of the data.
2.3. This Data Protection Policy contains set of principles that MF ast Inc. adheres to
in keeping Users data accurate, safe, secure and lawful through both and physical and
security measures.
2.4. Privacy Management Program is part of User’s Internal Culture, which is
protective of data privacy rights of individuals. User’s policies are derived from legal
requirements – from collection of personal data, accuracy and retention, use and
security of personal data, transparency of policies and practices, access and correction
of personal data and disposal procedures.
2.5. All policies are guided according to information security goals on confidentiality,
integrity, auditability and availability. We protect the confidentiality of data, preserve the
integrity of data, and promote the availability of data for authorized use.
2.6. MFast Inc. ensures that data is only used in specifically stated ways, not stored
for longer than necessary, used only in relevant ways, kept safe and secured, used only
within the confines of the law and stored following people’s data protection rights.
2.7. MFast Inc. fully supports Philippines’ Data Privacy Act 2012, a comprehensive
and strict privacy legislation “to protect the fundamental human right of privacy, of
communication while ensuring free flow of information to promote innovation and
growth”.
3. PURPOSE
3.1. This Privacy Policy declares the Company’s strategies on how it collects, stores,
and releases personal information collected from Users. It informs the Users what
specific information is collected, and whether it is kept confidential or shared with
partners.
3.2. The Users are encouraged to read this Policy carefully as it carries with it legally
– binding responsibilities upon use of User’s services in all forms including mobile
devices or various portals.
3.3. MFast Inc. understands and has fully implemented ways to prevent human
factors causing data breach. MFast Inc. has designed security measures through the
development of policies, rules, procedures to ensure data protection within the
organization.
4. ANTI-MONEY LAUNDERING COMPLIANCE
4.1. The AMLA, as revised, requires every single financial institution to acquire,
confirm, and record data that distinguishes every individual who applies for a loan.
4.2. As an AMLA-compliant company, MFast Inc. will request for the name of the
Users, address, birthday, business, identification number and other relevant data and
information that allows MFast Inc. to prove the identity of the Users. MFast Inc. will also
collect other Identification cards like Social Security System or Government Service
Insurance System, driver’s license, passport, or other evidence of identity that has the
photo and the signature of the Users in order to comply with AMLA and other applicable
laws and orders.
5. COLLECTION OF PERSONAL INFORMATION
5.1. MFast Inc. may collect and use the following Personal Information from the Users
in providing services:
(a) Full legal name;
(b) Home address, including barangay, country of residence and zip code;
(c) Email address;
(d) Mobile phone number;
(e) Date of birth;
(f) Proof of identity (e.g., driver’s license, passport, or government-issued identity
card);
(g) Social Security Number or any government-issued identification number;
(h) Other relevant Personal Information to verify User’s eligibility;
(i) Other Personal Information that is deemed important and helpful in ensuring
User’s full compliance with legal obligations under applicable anti-money laundering
(AML) obligations, including but not limited to the Philippines Bank Secrecy Act (BSA);
(j) Other Personal Information that is required by any court order, any applicable
law, administrative regulation or any order of any other competent government agency.
5.2. MFast Inc. may also collect, accept, retrieve, and use the following Personal
Information from the Users to track and enhance the functionalities of the App or
website of MFast Inc., enhancing Users experience in using User’s services:
(a) Log Information – Information that is automatically collected in User’s server logs.
This may include, but is not limited to, device-specific information, location information,
system activity and any internal and external information related to pages that have
been visited, including the full Uniform Resource Locators (URL) clickstream to, through
and from User’s Website or App (including date and time; page response times,
download errors, length of visits to certain pages, page interaction information (such as
scrolling, clicks, and mouse-overs), and methods used to browse away from the page;
(b) User Account Information – Information that is generated through the User’s
account activity including, but not limited to, instructions regarding applications,
approval, disbursement, account balances, and other transactional information;
(c) Offline and Online Correspondence – Information that the Users provide in either
written or voice correspondence, including opening and accessing a MFast Inc.’s User
Account, engaging and contacting customer support, and starting or initiating other
kinds of communications to get in touch with us;
(d) Other relevant information that involves third parties, including but not limited to
banks or financial institutions that the Users use for monetary transactions.
5.3. Personal Information provided by the Users from his/her end while using MfFast
Inc.’s services may be retained in the system despite an unfinished or abandoned online
registration in our App and Website.
6. USE OF PERSONAL INFORMATION
6.1. MFast Inc. uses the Personal Information gathered, collected and provided by
the Users in the App and website for official use only;
(a) To provide the Users with services through User’s App and website;
(b) To verify Users as a living and real person upon usage of our App and website;
(c) To continuously improve, enhance, and upgrade the services of User’s App and
website, including but not limited to user-friendly improvements made for each service
request and user feedback;
(d) To contact the user for verification;
(e) To generate relevant data in compliance with government and its agencies, and
other relevant agencies.
(f) To enhance User’s personal experience using User’s services;
(g) To facilitate transactions. User’s information will not be sold, exchanged,
transferred, or provided to any other company on any ground without securing User’s
permission. User’s information will just be primarily used for application purposes.
(h) To send e-mail and notifications to inform of updates, alerts, newsletters
pertaining to new services or products and other information that is useful unless
otherwise opted out by the Users.
(i) To meet other purposes and to satisfy all legal means between the Users and
MFast Inc. for use of service.
6.2. MFast Inc. does not exchange, sell and trade Personal Information to external
parties. We prohibit external parties to conduct the same on our App and website.
However, to such an extent necessary and as provided by law, the following parties will
not be held under this clause from such promise: our affiliates and trusted third-party
vendors we engage to help us run our App and website, manage our business, or
provide services directly and indirectly to the Users, provided that such parties fully and
completely understand and agree to keep such Personal Information strictly
confidential. Still as emphasis, User Personal Information will not be provided to
external parties for all forms of offline, online and below-the-line marketing, promotional
advertising or other purposes, unless an authorization approval is directly obtained from
the Users.
7. PROTECTION OF PERSONAL INFORMATION
7.1. MFast Inc. ensures that we adopt appropriate physical, electronic, technical and
personnel management measures to thoroughly protect and safeguard User’s Personal
Information. These security measures include but are not limited to:
(a) Electronic data with User’s Personal Information will be appropriately and
properly stored in encrypted computer systems and storage media that are subject to
strict login/access restrictions.
(b) Proper encryption techniques shall be undertaken, including but not limited to
Secure Socket Layer Encryption technology.
(c) Only duly authorized, properly trained, and closely monitored personnel shall
access User’s Personal Information; Said personnel shall be asked to sign a document
to testify compliance with User’s internal Code of Ethics and Accountability on personal
data protection.
(d) Other measures that we deem necessary in ensuring the safety and protection of
User’s Personal Information.
7.2. To help us protect User’s Personal Information, Users are expected to safeguard
and maintain the secrecy of MFast Inc. login username/identification and password. We
shall not be held liable for damage or loss caused directly or indirectly by User’s
incapacity in safe- keeping, guarding, or maintaining the secrecy of login information.
8. MINORS BELOW 18 YEARS OLD WILL NOT BE ALLOWED IN OUR APP
AND WEBSITE
Use of the service of the MFast Inc. via App and website is prohibited for people under
18 years old.
9. DATA RETENTION
MFast Inc. and its affiliates may be subject to various legal, compliance and reporting
requirements, including but not limited to Philippine’s Anti-Money Laundering
requirements. Thus, in the event of User Account closure, User’s record of personal and
transaction details shall be retained at a particular time. Please be rest assured that
Personal Information will only be accessed internally on a need-to-know basis, and only
be accessed based on legal and necessary official purposes. We will responsibly and
continuously monitor and delete data that is no longer required by any relevant law or
jurisdiction under which we operate.
10. COOKIES
Cookies help us recognize our customers. It helps us collect information and
personalize our services to Users. Cookies are a convenient way to carry information
from one session to another.
Cookies help us recognize our customers. It helps us collect information and
personalize our services to Users. Cookies are a convenient way to carry information
from one session to another.
If there is a large amount of information to store, then a cookie can simply be used as
means to identify a given user so that further related information can be looked up on a
server–side database. For example, the first time a user visits a site they may choose a
username which is stored in the cookie, and then provide data such as password,
name, address, preferred font size, page layout, etc. – this information would all be
stored in the database using the username as a key. Subsequently, when the site is
revisited the server will read the cookie to find the username, and then retrieve all the
user's information from the database without it having to be re-entered.
We use cookies to improve user experience. Cookies are small files which are stored on
a user's devices. They are designed to hold a modest amount of data specific to a
particular Users and website/application, and can be accessed either by the web server
or the User’s devices. This allows the server to deliver a page tailored to a particular
user, or the page itself can contain some script which is aware of the data in the cookie
and so is able to carry information from one visit to the website/application (or related
site) to the next.
11. RIGHTS WITH RESPECT TO USER’S PERSONAL INFORMATION
For questions, clarification, and inquiries, please contact us via email at
privacy@mfast.ph.
12. MODIFICATION
We may update this Privacy Policy from time to time in order to reflect the changes to
our practices or for other operational, legal or regulatory reasons. At our sole discretion,
we may amend this Privacy Policy if found necessary from time to time. The updated
version and its revision date will be posted on our App and/or website making it
accessible and available to all our Users. Kindly regularly check our App and/or website
for updates on our Private Policy. Please be assured that these changes aim to serve
you better.
13. CONTACT US
For more information about our privacy practices, if you have questions, please contact
us by e-mail at privacy@mfast.ph or by mail using the details provided below:
Ms. Carol Lao
Tel: +639178199673
E-mail: carol.lao@mfast.ph